Support Portal
Callicity® Support Portal Knowledgebase
Phones
Suggested knowledgebase articles:

Knowledgebase Phones

Articles in this category

Where can I find the softphone downloads?

For Callicity®/ConnectUC, the download page is here, or you can use the individual links below: iOS

How to Enable Wi-Fi on Yealink Phones

The Yealink SIP-T53W and the SIP-T54W come with built-in Wi-Fi capability. This article will walk through the steps to enable the capability on any Wi-Fi connected Yealink device. 

How do you reset a Yealink IP Phone to factory default settings?

Method 1: Via web interface.

Set Up Yealink desk phones to Use a Static IP Address

This article provides instructions on how to set up a static IP address for Yealink desk phones. Switching a phone from DHCP to a static IP can be a useful way to address connectivity issues such as U...

Yealink Manual Provisioning

This article includes the steps needed to manually enter the address of the Callicity® Provisioning Server for Yealink SIP devices. 

No Audio on Yealink Phone

No Audio on Yealink Phones