How do you reset a Yealink IP Phone to factory default settings?

Category: Phones

Method 1: Via web interface. Login to the web UI of the phone Go to Settings → Upgrade page, select Reset to Factory Settings Press OK to continue, press Cancel to quit. Method 2: Via phone menu. P...

What are your terms of service?

Category: Managed PBX

Our VoIP terms of service can be reviewed here.

How can I get technical support?

Category: Knowledgebase

We're here to help!  You can: Submit a ticket to support@callicity.com Send us a message through the customer portal Give us a call at 1-240-621-8530.

How long can my conference go?

Category: Knowledgebase

Both audio conferencing and video conferencing are limited to 20 hours per conference.  Need a longer conference call?  Start another!  There is no limit to the number of conference calls you can crea...

Can I port out my Callicity® number?

Category: Knowledgebase

At Callicity®, we understand that things change for many reasons, and we will always accommodate your business’s needs. If you decide to port out from Callicity®, you need to submit a request with the...

Do you offer service to call centers?

Category: Managed PBX

Of course! You are one of our ideal customer profiles.  Send an e-mail to hello@callicity or call us at 800-788-1414, Option 2, and we can help you get started.